Claim Portal  
Have not registered yet?

Need Help?

Welcome to the ShelterPoint Claim Portal! To log in, please enter your Account ID and Password.

Your Account ID (Email) and password is the email address and password you entered when registering for a Claim Portal Account.


If you've recently forgotten your password, and requested to reset it, enter the temporary password that was emailed. We will ask you to change it after you log in.

Haven't registered yet? Click on the 'Register' button and enter your Claim #, Social Security, Email, and Unique Password to create an online account.

Still need help? Contact our customer service department at or 1-800-365-4999