ShelterPoint Website Accessibility Statement

ShelterPoint is working to improve the accessibility of its websites, claims app and other digital platforms so that producers, employers and members with disabilities can access relevant information regarding our policies and services. We are working toward meeting the Web Content Accessibility Guidelines (WCAG) 2.0 AA criteria. We understand that individuals with varying disabilities may seek information on our digital platforms, and it is our goal to provide such individuals access to the content, features and functionality available through them. While we are making progress, we recognize that some content, features or functions may not be available, or are not for all devices and programs.

If you are unable to access any content, feature or functionality available on or through our digital platforms, please email us at customerservice@shelterpoint.com or call us at 1-800-365-4999.

We will make reasonable efforts to address the problem. If we are unable to provide a web-based solution, we may offer you an alternative method(s) for obtaining the content, accessing the functionality or features, and/or fulfilling your request.