Privacy Policy
Privacy at ShelterPoint Life Insurance Company
This notice explains the Privacy Policy of the ShelterPoint family of companies, which consists of ShelterPoint Life, a NY-domiciled carrier, and ShelterPoint Insurance, a FL-domiciled carrier (collectively, "ShelterPoint"). Maintaining policyholder privacy is a top priority
for us at ShelterPoint. We care about the privacy of our policyholders and their
employees. It is our company policy NOT to disclose or release any information about
policyholders or insureds without express authorization.
We limit the collection and use of information to that required to provide quality
service to our policyholders. Our privacy policy is sent to policyholders once annually
in plain English. We apply the same privacy policies to former policyholders as
to current policyholders.
Policyholders and claimants may access personal information (except when access
is prohibited by law) by contacting:
CUSTOMER SERVICES
Phone: (800) 365-4999 Email: customerservice@shelterpoint.com
We keep all policyholder files complete, up to date, and accurate. Policyholders
may notify us of errors or changes by contacting Policy Services. We may amend our
privacy policy and/or our notice as necessary.
Our Policies and Practices to project your Personal Information
I. Information Security
ShelterPoint protects information we collect from policyholders by maintaining
safeguards that meet the requirements of applicable law. ShelterPoint holds
all information collected from policyholders and their employees in strict confidence.
ShelterPoint employees DO NOT release any
information about any policyholder or insured without an authorization signed by
the insured and approved by a manager.
II. Personal Information We Collect
ShelterPoint collects information in connection with processing applications,
administering policies and processing claims. Where permitted by law, we collect
information from licensed insurance brokers and agents in connection with the sale
of our products. It is ShelterPoint policy NOT to release any information without
a signed authorization from you.
III. Your Ability to Opt In to Disclosure
You may request that we disclose information about you, your company or your employees.
This means you must ask us (opt in) to disclose information to doctors, medical
providers or other individuals or companies. We WILL NOT share any information with
doctors or other individuals or companies without a signed authorization, unless
required to do so by law or court order.
IV. How to Opt In to Information Disclosure
If you would like us to release information to anyone who requests it without a signed authorization, please complete the form below and mail it to the administrative office of the ShelterPoint company that issued your policy:
ShelterPoint Life Insurance Company or ShelterPoint Insurance Company
1225 Franklin Avenue, Ste. 475
Garden City, NY 11530
Attention: Privacy Compliance
IF YOU DO NOT WANT YOUR INFORMATION RELEASED, YOU NEED TAKE NO ACTION