ShelterPoint Life Insurance – Formerly First Rehab Life 1972 Located at
1225 Franklin Avenue, Ste. 475, Garden City, NY.
Phone: 516-82908100
Members Covered Employees & Claimants
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Contact Overview

Shelterpoint Life

Issuing Office:

1225 Franklin Avenue
Ste. 475
Garden City, NY 11530

Toll-free 1-800-365-4999

Phone 516-829-8100

Fax 516-504-6412

Sales Team:

sales@shelterpoint.com

Garden City, NY

Toll-free 800-365-4999
Phone 516-829-8100
Fax 516-504-6495

Camillus, NY

Toll-free 800-365-4999
Phone 315-468-1172
Fax 516-504-6495



Underwriting & Issuance:

For DBL/PFL:
1-49 Lives:
 customerservice@shelterpoint.com
50+ Lives:
 underwriting@shelterpoint.com
Fax 516-504-6478

Other Group Benefits (any group size):
underwriting@shelterpoint.com
Fax 516-504-6478

Paid Family Leave (PFL) questions: pflquestions@shelterpoint.com

Learn More About PFL

Shelterpoint Insurance

Issuing Office:

One Gateway Center, Suite 2600
Newark, NJ 07102
Toll-free 1-800-365-4999

Sales Team:

Bethlehem, PA

Toll-free 877-544-4004
Fax 516-504-6495



Underwriting & Issuance:

underwriting@shelterpoint.com

Administration, Service, Claims for all companies in the Shelterpoint family

Administration Office:

1225 Franklin Avenue
Ste. 475
Garden City, NY 11530

Toll-free 1-800-365-4999

Phone 516-829-8100

Fax 516-504-6412



All policies are underwritten and administered by either ShelterPoint Life Insurance Company (principal office in Garden City, NY), or ShelterPoint Insurance Company, a FL-domiciled carrier,
depending on the state. Contact Underwriting for details.

  • Not all products are available in all states and from each entity in the family of ShelterPoint companies. Click here to view availability by state.
  • For information about which company is licensed in your state, please visit our Geographic & Jurisdictional Notice".

Policy/Customer Service:

For DBL/PFL:
customerservice@shelterpoint.com
Fax 516-504-6436

Other Group Benefits:
grouppolicyissue@shelterpoint.com

Licensing

licensing@shelterpoint.com
Fax 516-504-6466


Billing

To mail checks/payments, please send them to the following address:

P. O. Box 9340
Garden City, NY 11530

Or use ePay to pay your premium conveniently online.

e-pay




Claims

General claims questions:
claims@shelterpoint.com
Fax 516-504-6414

DBL Claims
(NY Statutory Disability Insurance):
Submit Forms To: claimforms@shelterpoint.com
Direct Questions To: dblclaims@shelterpoint.com

Vision Claims:
visionclaims@shelterpoint.com

Excess Major Medical Claims:
excessmajorclaims@shelterpoint.com